Frequently Asked Questions

The City of Manchester Distillery, home to Manchester Three Rivers Gin is the City Centre’s first distillery and award-winning interactive Gin Experience, offering visitors a unique opportunity to appreciate and participate in the Gin Renaissance.

An Introduction to Manchester Three Rivers and the History of Gin:

The Gin Experience begins with a brief introduction to our wonderful gin and the story of how we came to be in the centre of the thriving metropolis that is Manchester. We then take you on an immersive and interactive historical journey of gin: how it began, how it evolved, how it became infamous and what the future holds.

Tour a real-working Distillery:

Every drop of Manchester Three Rivers Gin is hand crafted on site at the distillery and it will be our great pleasure to show you our beautiful copper pot still Angel whilst walking you around our production facility.

Make Your Own Bottle of Gin to take home!

Now it’s your chance to create your very own bottle of gin, using our mini copper pot stills you get to follow the exact process of a master distiller! We have over 50 botanicals for you to choose from, whether its madagascan vanilla, liquorice root or elderflower, let your tastebuds and imagination run wild! Our gin host will guide you through the subtleties of flavour combination and help you create a full 700ml bottle of gin for you to take home.

Complimentary Drinks throughout the tour:

Throughout the tour we serve four complimentary drinks per person; these are a mixture of Manchester Three Rivers perfect serve Gin and Tonic’s and Manchester Three Rivers Gin based cocktails.

Each tour lasts approx. 3 hours

We run 5 tours each week:

  • Thursday Evenings: 7.30pm-10.30pm
  • Friday Evenings: 7.30pm-10.30pm
  • Saturday Afternoons: 1.00pm-4.00pm
  • Saturday Evenings: 7.30pm-10.30pm
  • Sunday Afternoons: 1.00pm-4.00pm

The maximum capacity per tour is:

Thursday: 12 people

Friday: 30 people

Saturday: 30 people

Sunday: 30 people

We can facilitate larger groups for Private Bookings and Corporate Parties.

You can book tickets using our online booking system located on our ‘Gin Experience’ page: http://www.manchesterthreerivers.com/gin-school

  • Click ‘Book Your Place Now’ or Scroll down to the Calendar
  • Choose a date (Thurs-Sun)
  • Select the number of tickets you would like to book and time slot
  • In cart, check your booking is correct. You can redeem your Voucher here, if applicable
  • Proceed to checkout and fill in your contact details
  • Enter your Payment details
  • You will receive an e-mail confirmation / e-ticket within 24 hours
  • Please print and bring your e-ticket with you to the Gin Experience

You will receive an e-ticket via email (please bring this with you to the Gin Experience) and a separate email confirmation from World Pay confirming payment

Yes.  You can buy a gift voucher by clicking on ‘Buy a Gift Voucher’ on our ‘Gin Experience’ page: http://www.manchesterthreerivers.com/gin-school

  • Simply select the number of people you would like to treat on one gift voucher.
  • Once purchased, you will receive a confirmation email with a gift voucher unique code.
  • The gift voucher will have one code for the number of tickets you have purchased, which is then redeemable on our website.

We do not send out physical tickets/gift vouchers. Currently all tickets and gift vouchers are sent via email-only and can be printed.

You can book tickets using your gift voucher on our online booking system located on our ‘Gin Experience’ page: http://www.manchesterthreerivers.com/gin-school

  • Click ‘Book Your Place Now’ or Scroll down to the Calendar
  • Choose a date (Thurs-Sun)
  • Select the number of tickets you would like to book and time slot
  • In the cart, enter your unique voucher code and click ‘Apply Voucher’
  • Proceed to checkout and fill in your contact details
  • You will receive an e-mail confirmation / e-ticket within 24 hours
  • Please print and bring your e-ticket with you to the Gin Experience

Our gift vouchers are valid for 6 months from date of purchase. You have 6 months to redeem your gift voucher on any available date on the website.

To clarify, the booking transaction must be made with 6 months of purchase, but the date you book to attend does not have to be within 6 months.

  • Extensions are not provided under any circumstances.
  • Expired vouchers are non-refundable and non-transferable.

Send us an email to info@manchesterthreerivers.com and include your contact details and date you attended the Gin Experience and one of our team will get back to you.

We release new dates periodically and announce them on our website and across our social media pages. We advise you to check these regularly for new date updates.

Our award-winning gin is available to purchase both online and in many retailers across Greater Manchester and some stores Nationwide. Our list of stockists and direct shop links are available to view on ‘Our Gin’ page: http://www.manchesterthreerivers.com/our-gin

Our Gin is also served in many bars, restaurants, cafes and hotels across Greater Manchester and the UK.

You must be 18 or over to participate

Yes. It is possible to book a private party. Please contact us on info@manchesterthreerivers.com to enquire and check our availability.

  • If you contact us 7 days or more before your Gin Experience tour to change, we can look to move you to another available tour. This must be done in writing and emailed to info@manchesterthreerivers.com
  • If you contact us in less than 7 days prior to your Gin Experience tour, we are unable to change your booking and your tickets are non-refundable. Please see our refund/cancellation policy. This must be done in writing and emailed to info@manchesterthreerivers.com

Unfortunately, no. Our maximum capacity per tour is 12 people*.

As of July 2018, our maximum capacity  per tour will be 30 people.

Sometimes email servers like to hide us in your spam/junk folders (particularly Hotmail!) please check your spam/junk folder. If you still can’t find it, please contact us on info@manchesterthreerivers.com and we will resend it.

  • Is the date you have selected Sold Out?
    • If it says “Tickets Available: 0” this means the Tour is fully booked/Sold Out.
  • Have you entered the correct customer details required?
    • Please check you have filled in all of the required details correctly, including Name, Email Address, Postal Address.
  • Have you entered in the correct Payment Card details?
    • Please check you have filled in all of the required details correctly.

You must be 18 or over to visit this site.

Please verify your age